FAQ
Hey there! Here is a list of our most frequently asked questions. If you do not see an answer to your question, feel free to contact us.
Where is my order?
Our items ship within 3-6 business days, but usually a lot sooner. Once your item has shipped, you will receive an email notification with your tracking number. If you have not received an email notification or cannot find your tracking number, please feel free to reach out to us. Thanks for your order!
Do you have gift cards?
Absolutely! We offer gift cards in all denominations. Give the gift of Malibu Dog and let them pick whatever they want.
How much is shipping?
We are happy to offer FREE shipping on all domestic orders over $50. For all other orders, enjoy a flat $4.99 shipping for anywhere in the U.S.A.
Do you ship worldwide?
We do! Please email us at malibudogstore@Gmail.com for special rates.
What is your return policy?
We are happy to offer 15 day returns or exchanges for any unworn items. Items must be shipped back within 30 days. Please customer is responsible for postage on returned or exchanged items.
Do you really donate to no kill shelters?
Totally! We are proud to donate a part of our proceeds to no kill shelters. Our mission is to save as many animals as possible through fashion. We also participate in gifting shelters across the country. If you are a shelter, feel free to reach out to us at: malibudogstore@gmail.com
What is Malibu Dog?
We are a California-based store that specializes in quality, matching t-shirts for dogs and their owners. At Malibu Dog, we believe in creating a strong bond between humans and their furry friends through fashion.